Join the co-op bunch.
Make an impact in the cooperative movement as an employee of a community-focused, mission driven store with that classic Southern California beach vibe!
Our Job Openings
$22 – $27 an hour
JOB TITLE: Prepared Foods Lead
DEPARTMENT: Deli
REPORTS TO: Prepared Foods Manager
SUPERVISES: Deli clerks, as needed, in absence of the department manager
POSITION FUNCTION
Work with Prepared Foods Manager to maintain production and operations of the deli kitchen service while ensuring excellent customer service. Provides effective training, clear direction, and ongoing support to department clerks supporting mutual professional development.
ESSENTIAL FUNCTIONS:
Operations:
- Act as Manager on Duty, as needed, in absence of the Prepared Foods Manager
- Ensure all staff are providing World Class Customer Service
- Engage with customers to go the extra mile to provide excellent customer service
- Provides direction and guidance for prepared foods department / deli department
- Provides resolutions to customer (internal and external) concerns and problems, documenting notable incidents.
- Develop and maintain a strong product knowledge
- Assist with training and oversight of food production
- Delegate appropriately and ensure tasks are prioritized and followed through
- Work with Prepared Food Manager to ensure most efficient production practices throughout the kitchen in accordance with company policies, local and State regulations and requirements
- Maintain department safety, equipment and cleanliness
- Perform duties and requirements as delegated by the Prepared Foods Manager
- Understand and assist with the creation of production lists and prioritize and guide staff in production in the absence of the Prepared Foods Manager
Work with Prepared Foods Manager to:
- Ensure sales goals are met
- Ensure ordering and receiving is done correctly and timely
- Ensure margin goals are met
- Ensure pricing audits
- Ensure excellent product selection
- Review the needs of subcategories
QUALIFICATIONS:
- Minimum 2 years retail supervisory or management experience, or equivalent. Coop and / or natural food experience preferred
- Minimum 3-year kitchen and food service experience or equivalent
- Able to work a flexible schedule to support business needs, including evenings, weekends, and holidays. Dependable attendance is required.
- Ability to provide friendly, professional external and internal customer service in a fast-paced environment
- Ability to calmly and professionally handle multiple demands, prioritize effectively, and problem solve within established guidelines
- Able to respond appropriately to changes in direction or unexpected situations
- Ability to work effectively independently as well as within a team
- Ability to communicate well with others
- Computer literacy required
Job Type: Full-time
Pay: $22.00 – $27.00 per hour
Expected hours: 40 per week
Work Location: In person
$22 – $27 an hour
JOB TITLE: Produce / Bulk Lead
DEPARTMENT: Produce / Bulk Foods
REPORTS TO: Assistant Store Manager
SUPERVISES: Produce and Bulk Department clerks
POSITION FUNCTION
Works with the Assistant Store Manager to maintain the operations of the produce and bulk departments including scheduling, staffing, training, customer service and sanitation processes. Works with the Assistant Store Manager and General Manager to ensure department and produce oversight. Work towards ensuring the Co-op’s mission. Adhere to the Co-op’s code of conduct.
ESSENTIAL FUNCTIONS:
- Act as Manager on Duty, as needed, in absence of the GM or Assistant Store Manager
- Ensure all staff are providing “World Class Customer Service”
- Ensure thorough training and development of department clerks
- Provides direction and guidance for store operations, including directing clerks in all departments
- Provides resolutions to customer (internal and external) concerns and problems, documenting notable incidents.
- Ensure safety throughout the store for staff and customers
- Ensure proper maintenance and cleanliness of the store’s equipment, retail floor, and staff spaces
- Develop and maintain a strong product knowledge
- Maintain product inventory through ordering, receiving, pricing, and placement
- Follow FDA regulations and COOL (Country of Origin Labeling) requirements
- Maintains good merchandising practices including participating in resets and cross merchandising
- Monitors invoices to maintain accurate COGS (Cost of Goods), prices, and margin
- Participates in monthly and quarterly inventory counts and reviews
- Utilizes department reports to make product assortment and price adjustment decisions
Work with Assistant Store Manager and POS Lead to:
- Ensure sales goals are met
- Ensure margin goals are met
- Ensure pricing audits
- Review price comparisons to determine EDLPs (every day low price)
- Coordinate broker buys and ensures excellent product selection
- Review the needs of subcategories
QUALIFICATIONS:
- Minimum 3 years retail supervisory or management experience, or equivalent. Coop and / or natural foods experience preferred
- Minimum 2 years in produce department, working with organic produce is preferred
- Able to work a flexible schedule to support business needs, including evenings, weekends, and holidays. Dependable attendance is required.
- Ability to provide friendly, professional external and internal customer service in a fast-paced environment
- Ability to calmly and professionally handle multiple demands, prioritize effectively, and problem solve within established guidelines
- Able to respond appropriately to changes in direction or unexpected situations
- Ability to work effectively independently as well as within a team
- Ability to communicate well with others
- Willingness and ability to meet the changing needs of the job
- Computer literacy required
Job Type: Full-time
Pay: $22.00 – $27.00 per hour
Expected hours: 40 per week
Work Location: In person
$22 – $27 an hour
JOB TITLE: Front End Lead
DEPARTMENT: Front End
REPORTS TO: Assistant Store Manager
SUPERVISES: Front End and store clerks
POSITION FUNCTION
Work with Assistant Store Manager to maintain the operations of the Front End while ensuring excellent customer service. Provides effective training, clear direction, and ongoing support to department clerks supporting mutual professional development. Work towards ensuring the Co-op’s mission. Adhere to the Co-op’s code of conduct.
ESSENTIAL FUNCTIONS:
- Act as Manager on Duty, as needed, in absence of the GM or Assistant Store Manager
- Accurately ring purchases/returns and count change back to customers according to established operational procedures
- Accurately follow all Co-op cash handling procedures and policies
- Ensure all staff are providing “World Class Customer Service”
- Assist with the training and development of department clerks
- Provides direction and guidance for store operations, including directing clerks in all departments
- Collaborates daily with Department Lead cohorts to ensure excellent customer service
- Assist other departments with support tasks (ie. date checking, filling the drink coolers, stocking shelves, sticker items, etc.). Delegate to register clerks when time permits
- Provides resolutions to customer concerns and problems, documenting notable incidents
- Develop and maintain a strong knowledge and understanding of front-end procedures, processes, and equipment, including troubleshooting equipment
- Responsible for staff and customer safety in the event of an emergency
QUALIFICATIONS:
- Experience in grocery or retail customer service
- Minimum 3 years cash handling experience
- Previous supervisory experience required
- Ability to effectively coach, delegate, and follow-up with multiple people and tasks
- Able to work a flexible schedule to support business needs, including evenings, weekends, and holidays. Dependable attendance is required.
- Ability to provide friendly, professional external and internal customer service in a fast-paced environment
- Ability to calmly and professionally handle multiple demands, prioritize effectively, and problem solve within established guidelines
- Able to respond appropriately to changes in direction or unexpected situations
- Ability to work effectively independently as well as within a team
- Ability to communicate well with others
- Willingness and ability to meet the changing needs of the job
- Computer literacy required
Job Type: Full-time
Pay: $22.00 – $27.00 per hour
Expected hours: 40 per week
Work Location: In person
$22 – $27 an hour
JOB TITLE: POS Scan Coordinator
DEPARTMENT: Operations
REPORTS TO: General Manager
POSITION FUNCTION:
To maintain all tags and store signage throughout the store with clean, accurate signage, while keeping appropriate prices during the time of sale thru the Point of Sales (POS) system. Coordinate all sales, promotions and product signage, support department head’s individual needs for tags, pricing, and sales, meet all sales department deadlines. Work towards ensuring the Co-op’s mission. Adhere to the Co-op’s code of conduct.
ESSENTIAL FUNCTIONS:
SALES AND PROMOTIONS:
- Communicates with department managers / leads to keep sales up dated
- Coordinates promotional price maintenance to meet merchandiser timelines
- Create tags and signage for all needed areas of the store
- Ensure master list is provided for department heads on time
- Communicate any problems with sales to the POS and responds to problems identified by other sources in a timely manner
- Organize all sales tags into bi-monthly sections and compare them against the master list. Create any missing needed sales by sales deadline
- Hang signs and take old signs down the morning of or the night of (before opening, after closing) the date it is changing
- Work with department managers to help ensure completion of their duties and decisions for sale items
- Fixes identified sales problems (tags missing, promotional issues, etc.)
- Supports department managers in providing them with what they need to make a great sales program
- Work with department managers and General Manager to make the best choices for how to advertise our great deals including store postings for clearly labeling what’s on sale, when, and how long
- Ensures signs follow store guidelines
- Works closely with Admin and General Manager and assists in providing data reports as needed
TAGS:
- Maintains accurate, clean, and clear tags throughout the store
- Coordinate with department heads to keep tags & prices up dated
- Perform Scan Audits for pricing and tags weekly
- Updates deli recipe cards, bulk cards and all shelf tags when needed
- Updates shelf tags within an hour of price change import
- Updates other shelf tags from price sheets and information from department heads
- Update sale/shelf tags according to department pricing strategy as necessary
- Order supplier provided tags as necessary
- Ensures pricing follows price guidelines
- Identifies problem areas within shelf tagging and sales systems and implements necessary improvements (i.e. visibility, disappearing tags, frequently damaged, shopper confusion, etc….)
SCAN FILE AUDITING:
- Validates shelf tags with the hand scanner throughout the store weekly
- Validates shelf tag pricing with source pricing as requested by department heads
QUALIFIATIONS:
- Experience in grocery or retail customer service
- Minimum 2 years scan coordinator experience preferred
- Able to work a flexible schedule to support business needs, including evenings, weekends, and holidays. Dependable attendance is required.
- Ability to provide friendly, professional external and internal customer service in a fast-paced environment
- Ability to calmly and professionally handle multiple demands, prioritize effectively, and problem solve within established guidelines
- Able to respond appropriately to changes in direction or unexpected situations
- Ability to work effectively independently as well as within a team
- Ability to communicate well with others
- Willingness and ability to meet the changing needs of the job
- Computer literacy required
- Excellent ability to work with Point of Sales system – ECRS / Catapult
- Ability to navigate and know well the National Co-op Grocer (NCG) website for deals: http://ncga.coop/coop-deals
- Ability to work with hardware and networking
Job Type: Full-time
Pay: $22.00 – $27.00 per hour
Expected hours: 40 per week
Work Location: In person
$18.50-22 an hour
REPORTS TO: Prepared Foods Manager and Prepared Foods Lead
SUPERVISES: none
STATUS: Fulltime Hourly
POSITION FUNCTION
Responsible for delivering an excellent customer experience to deli customers by maintaining high-volume production of prepared deli items while serving as support to Deli Clerks. Adheres to all operational, merchandise, health and safety standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business. Work towards ensuring the Co-op’s mission. Adhere to the Co-op’s code of conduct.
ESSENTIAL FUNCTIONS:
- High volume production of prepared deli items
- Ensure the hot bar, soup bar, salad bar and grab-and-go cases are full at all times
- Perform all opening/closing duties
- Receive and put away orders as needed
- Ensure proper use of kitchen equipment
- Maintain a clean and sanitary work area
- Ensure accurate price labeling of department items
- Support Deli Clerks as needed
QUALIFICATIONS:
- Minimum 2 years kitchen experience or equivalent required
- Must obtain a California Food Handlers Card
- Strong knowledge of food and kitchen safety policies and procedures
- Strong knowledge of food allergies and special diet restrictions (gluten free, vegan, etc.) and how to identify them
- Strong knife handling skills and knowledge and the ability to use kitchen appliances safely
- Possess excellent customer service skills
- Must be able to work a flexible schedule to support the business needs, including evenings, weekends, and holidays. Dependable attendance is required.
- Ability to provide friendly, professional external and internal customer service in a fast-paced environment
- Ability to calmly and professionally handle multiple demands, prioritize effectively, and problem solve within established guidelines
- Able to respond appropriately to changes in direction or unexpected situations
- Ability to work effectively independently as well as within a team
- Ability to communicate well with others
- Willingness and ability to meet the changing needs of the job
- Computer literacy require
Ability to:
- Make accurate inventories and product orders
- Use time effectively
- Follow all policies and procedures
- Lift and carry 30-50 lbs. when necessary
- Climb a ladder when necessary
- Stand and walk for long periods of time
- Work efficiently in a fast-paced environment
CUSTOMER SERVICE AND PERFORMANCE:
- Know what a Co-op is and how to highlight the Co-op difference
- Understand how the Co-op functions with relation to owners, customers, and community
- Provide prompt, friendly, courteous customer service
- Ensure customer satisfaction through active listening and follow through
- Maintain professional behavior
- Develop a strong product knowledge
- Support and follow all store policies and processes
- Follow all food safety policies and processes
- Participate in safety awareness and maintenance of a risk-free environment
- Performs any general housekeeping tasks necessary to maintain a clean, tidy store
- Develop and maintain good working relations with other staff. Support and assist team members and supervisors when necessary
- Assist in other departments, as needed
- Supports and participates in store sales goals and programs
- Demonstrates strong interpersonal, communication (verbal and written), active listening, proactive problem solving, organizational, time management and follow through skills
ADDITIONAL DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time, with or without notice.
Pay: $18.50 – $22.00 per hour
Expected hours: 40.0 per week
Work Location: In person
$17.50-20 an hour
Full job description
POSITION FUNCTION
Responsible for delivering an excellent customer experience to deli customers by producing healthy food options while maintaining a fully stocked, clean and organized hot bar, salad bar and grab and go cases. Adheres to all operational, merchandise, health and safety standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business. Work towards ensuring the Co-op’s mission. Adhere to the Co-op’s code of conduct.
ESSENTIAL FUNCTIONS:
- Prepare and assist in the production of all in house made products
- Ensure the hot bar, soup bar, salad bar and grab-and-go case are full at all times
- Maintain the cleanliness of the production area, hot bar, soup bar, salad bar and grab-and-go case
- Fill, rotate, and face deli and retail displays, as needed
- Ensure proper use of kitchen equipment
- Answer phone calls and forward messages or calls as needed
- Perform all opening/closing duties
QUALIFICATIONS:
- Minimum 1 year of prior deli or food-service experience.
- Must be able to work a flexible schedule to support business needs, including evenings, weekends, and holidays. Dependable attendance is required.
- Ability to provide friendly, professional external and internal customer service in a fast-paced environment
- Ability to calmly and professionally handle multiple demands, prioritize effectively, and problem solve within established guidelines
- Able to respond appropriately to changes in direction or unexpected situations
- Ability to work effectively independently as well as within a team
- Ability to communicate well with others
- Willingness and ability to meet the changing needs of the job
- Must obtain a California Food Handlers Card
- Ability to:
- Learn and memorize job related skills and required information, including: safe knife handling, product knowledge, food allergy and other special diet restriction and safe food handling procedures
- Follow all policies and procedures per health department guidelines
- Lift and carry 30-50 lbs. when necessary
- Climb a ladder when necessary
- Stand and walk for the entirety of the shift, minus rest periods
- Work efficiently in a fast-paced environment
CUSTOMER SERVICE:
- Know what a Co-op is and how to highlight the Co-op difference
- Understand how the Co-op functions with relation to owners, customers, and community
- Provide prompt, friendly, courteous customer service
- Ensure customer satisfaction through active listening and follow through
- Maintain professional behavior
- Develop a strong product knowledge
- Support and follow all store policies and processes
- Participate in safety awareness and maintenance of a risk-free environment
- Performs any general housekeeping tasks necessary to maintain a clean, tidy store
- Develop and maintain good working relations with other staff.
- Support and assist team members and supervisors when necessary
- Assist in other departments, as needed
- Supports and participates in store sales goals and programs
- Demonstrates strong interpersonal, communication (verbal and written), active listening, proactive
problem solving, organizational, time management and follow through skills
ADDITIONAL DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time, with or without notice.
Pay: $17.50 – $20.00 per hour
Expected hours: 40.0 per week
Work Location: In person
